Privacy Policy ezboxjp

Introduction

At ezboxjp.com, we respect your privacy and are committed to protecting your personal information. Various laws and regulations safeguard your data, and we adhere to these legal standards to ensure your information remains secure. This Privacy Policy explains how ezboxjp.com and its parent company (collectively, “ezboxjp,” “the site,” “we,” or “us”) collect, use, and disclose your personal information when you visit or make a purchase from our website.

Information We Collect

When you visit our site, we collect certain personal and technical data to improve our services and fulfill your orders. This includes:

  • Device Information – We collect details about your device, browser, and IP address to enhance user experience.
  • Usage Data – Information on how you navigate our site, including browsing behavior, page visits, and interactions.
  • Purchase Information – When you make a purchase, we collect necessary details, including your name, email, shipping address, and payment information.
  • Communication Data – If you contact us for customer support, we may collect additional details to assist with your request.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders.
  • Provide customer support and respond to inquiries.
  • Improve our website and services.
  • Conduct marketing, such as sending promotional emails about new products, special offers, and updates (you can opt out at any time).
  • Ensure legal compliance and prevent fraudulent activities.

Legal Basis for Processing

We process your personal information based on the following legal grounds:

  • Contractual Necessity – To fulfill our agreement with you when you place an order.
  • Legal Compliance – To meet legal obligations, such as tax and fraud prevention laws.
  • Legitimate Interests – To enhance our services, improve security, and analyze site performance.
  • Consent – When required, we obtain your explicit consent, such as for marketing emails.

Cookies and Tracking Technologies

Cookies are small data files stored on your device to improve your browsing experience. We use:

  • Functional Cookies – To remember your preferences.
  • Performance Cookies – To analyze website performance.
  • Advertising Cookies – To deliver relevant promotions.
  • Social Media Cookies – To integrate social media features.

You can control or disable cookies through your browser settings, though this may affect website functionality.

Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share data with:

  • Authorized third parties – Including payment processors, shipping providers, and analytics services (e.g., Google Analytics).
  • Professional advisors – Such as auditors and legal consultants.
  • Legal authorities – When required by law or to prevent fraud.
  • Business partners – In the event of a merger, acquisition, or restructuring.

Data Security Measures

We take data security seriously and implement industry-standard protections, including:

  • Encryption of payment data via PCI-DSS and SSL security protocols.
  • Secure storage of transaction data for only as long as necessary.
  • Internal safeguards to prevent unauthorized access, misuse, or alteration of your information.

To protect your account, we recommend using a strong, unique password and avoiding sharing login details.

Data Retention

We retain your personal information only as long as necessary for business operations, legal compliance, and customer service. Once data is no longer needed, we securely delete or anonymize it.

Your Privacy Rights

Depending on your location, you may have the following rights:

  • GDPR (EEA residents): The right to access, correct, transfer, or request deletion of your personal data.
  • CCPA (California residents): The right to know, access, delete, and opt out of the sale of personal data (we do not sell personal data).
  • Cookie Preferences: You can manage tracking preferences via your browser settings.

To exercise your rights, please contact us using the details provided below.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies.

Do Not Track Signals

We currently do not alter data collection practices based on “Do Not Track” signals due to the lack of industry-wide standards.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in regulations, business practices, or technology. The latest version will always be posted on our website, and significant changes will be communicated accordingly.

Contact Us

If you have any questions, concerns, or requests regarding your personal data, you can reach us at:

📧 Website Contact Form: ezboxjp.com/contact
📍 Mailing Address: (Provide physical address if necessary)

Thank you for trusting ezboxjp.com with your personal information.